Reputation Marketing:
Online Reputation Management Service

Have you received negative reviews online? Don’t know what to do and worried about a bad review, or an inaccurate rating? This can be a frustrating situation that makes you feel powerless.  First of all – remain calm.  You probably feel angry or upset or perhaps even violated.  The worst thing you can do is to react without a plan to fix your bad reviews.

Take the time to investigate and prepare a strategy for repairing your online reputation. So how do you repair your online reputation?  There are three components that help and are very important. The first is search engine optimization or SEO. The second is content creation – adding good content. The third is social media. You might be able to do some of the work yourself, or you might need to work with a professional.

Get your Reputation Report Card – It’s FREE!

reputation marketing

See all your online reviews & scores from the 60+ websites we monitor.

NOTE: Your business phone number is needed below so we can match reviews to your business.

What is Reputation Marketing?

Reputation Marketing is the marketing process used to manage and influence the perception of a business or brand. Traditionally, reputation was an unmanaged process, spread through word-of-mouth.  Since the advent of the internet, brand reputation has become tangible in the form via review websites and services.  Reputation marketing companies help shape this perception through a managed blend of online reviews, social media promotion and search engine optimization.

How our service works

 We Fix, Repair and Manage

Online Reputation for Businesses & Brands:


First, we’ll get to work on repairing and mitigating the damage from the negative reviews.


Second, we’ll set up a program to monitor and alert us to any new reviews your business receives.


Third, we’ll set up an automated process to drive new positive reviews for your business.


Fourth, we’ll use these positive reviews to boost your SEO and status – driving new customers to your door.

Not Just Reputation Management Software –
We offer a fully-managed, “white glove” Reputation Marketing Service.

Would you really trust a software program to handle your brand and reputation online?

Our software technology powers Online Reviews & Online Reputation Management – a complete Reputation Marketing service – perfect for businesses of any size.

Take control of your Brand Management & Reputation Management! Negative reviews can be devastating for you and your business. Let us fix the bad reviews while we make it easy for your happy customers to share their feedback!

Your business deserves to be judged on feedback from all your customers, not just an occasional negative experience from one individual!

We Automate Getting New Reviews

  • Reputation Marketing converts customers into reviewers
  • Guide unfamiliar customers to sites where you want reviews

We Prevent Negative Reviews

  • Reach unhappy customers before they bad-mouth your business on the Internet
  • Give your staff a second chance to turn a negative customer experience around

We Monitor Your Reviews

  • Easy reporting shows all your reviews in one central location
  • No need to keep up with multiple logins & passwords for each review site

We Alert You Instantly About New Reviews

  • Respond & solve problems before its too late
  • Never been caught unaware of an online reputation problem

Track & Monitor Online Reviews from all the following sites:

Not in Nashville? We have Reputation Management staff in Knoxville, TN, Johnson City, TN,  Louisville, KY and Atlanta, Georgia. However, an in-person visit is not necessary!

Most of our Reputation Marketing clients are located across the country. We are typically able to start repairing and fixing your online reputation after a quick 30-minute discovery call. Since our Reputation Marketing is fully managed, we will handle everything on your behalf. Set it and forget it!


Get a free strategy session for your website or business. We’ll review all issues & identify the biggest problems to fix first. No strings attached!