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ONLINE REVIEWS
REPUTATION MANAGEMENT:
HOW TO GET MORE
ONLINE REVIEWS
Get your Reputation Report Card – It’s FREE!
See your online reviews from the 75+ websites we monitor.
Your business phone number is needed to match reviews to your business.
YOUR ONLINE REPUTATION IS IMPORTANT!
A study by the Harvard Business Review found that a 1-star improvement in online reputation can raise revenue by 15%!
Reputation Marketing:
Online Reputation Management Service
Have you received negative reviews online? Don’t know what to do and worried about a bad review, or an inaccurate rating? This can be a frustrating situation that makes you feel powerless. First of all – remain calm. You probably feel angry or upset or perhaps even violated. The worst thing you can do is to react without a plan to fix your bad reviews.
Take the time to investigate and prepare a strategy for repairing your online reputation. So how do you repair your online reputation? There are three components that help and are very important. The first is search engine optimization or SEO. The second is content creation – adding good content. The third is social media. You might be able to do some of the work yourself, or you might need to work with a professional.
READY TO GET STARTED?
You really need more convincing?
Ok, Keep reading below.
What is Reputation Marketing?
Reputation Marketing is the marketing process used to manage and influence the perception of a business or brand. Traditionally, reputation was an unmanaged process, spread through word-of-mouth. Since the advent of the internet, brand reputation has become tangible in the form via review websites and services. Reputation marketing companies help shape this perception through a managed blend of online reviews, social media promotion and search engine optimization. ORM is another common term used to describe this process.
How Does Reputation Monitoring Work?
We track your business profile across review sites
We scan your business listings and online reviews
We report all reviews and feedback on the internet
We Fix, Repair and Manage Online Reputation for Businesses & Brands:
First, we’ll get to work on repairing and mitigating the damage from the negative reviews.
Second, we’ll set up a program to monitor and alert us to any new reviews your business receives.
Third, we’ll set up an automated process to drive new positive reviews for your business.
Fourth, we’ll use these positive reviews to boost your SEO and status – driving new customers to your door.
Track & Monitor Reviews from all major review websites:
WHAT ARE YOU WAITING FOR?
Schedule Your Online Reputation Strategy Session NOW!
Still not sure?
Keep reading below.
Not Just Reputation Management Software –
We offer a fully-managed, “white glove” Reputation Marketing Service.
Would you really trust software to handle your brand reputation online?
Our software technology powers Online Reviews & Online Reputation Management – a complete Reputation Marketing service – perfect for businesses of any size.
Take control of what people say and read about your business! Just one negative review can be devastating for you and what people think about your business. Let us fix the bad reviews – while we make it easy for your happy customers to share their feedback!
Your business deserves to be judged on feedback from all your customers, not just an occasional negative experience from one individual!
We Automate Getting New Reviews
- Reputation Marketing converts customers into reviewers
- Guide unfamiliar customers to sites where you want reviews
We Prevent Negative Reviews
- Reach unhappy customers before they bad-mouth you on the Internet
- Give staff a 2nd chance to turn a negative customer experience around
We Monitor Your Reviews
- Easy reporting shows all your reviews in one central location
- No need to keep up with multiple logins & passwords for each review site
We Alert You Instantly About New Reviews
- Respond & solve problems before its too late.
- Never been caught unaware of an online reputation problem.
SEE OUR RESULTS
We provide a complete customer experience platform that is fully managed to drive more sales and grow your business. Below are a few examples from our clients in Tennessee.
Monell’s
All-you-can-eat Southern comfort food served family-style
Southern Family Style Restaurant (Nashville, TN)
Before Rush Hour
94
Reviews
4.5
With Rush Hour
2720
Reviews
4.8
“Our reviews have absolutely exploded since we started working with Rush Hour. We had a pretty good rating but not many reviews before. Now we have so many we feel very insulated from the occasional negative review. And it really doesn’t stop. They just keep coming in!“
Main Street Pizza Company
Gourmet pizza and pasta from scratch.
Gourmet Pizza Restaurant (Johnson City, TN)
Before Rush Hour
29
Reviews
3.3
With Rush Hour
993
Reviews
4.6
“Our reviews have absolutely exploded since we started working with Rush Hour. We had a pretty good rating but not many reviews before. Now we have so many we feel very insulated from the occasional negative review. And it really doesn’t stop. They just keep coming in!“
Prestige Aesthetics
The no.1 Medical Spa in the Tri-Cities
Medical Spa and Salon (Johnson City, TN)
Before Rush Hour
16
Reviews
4.9
With Rush Hour
223
Reviews
4.9
“Our reviews have absolutely exploded since we started working with Rush Hour. We had a pretty good rating but not many reviews before. Now we have so many we feel very insulated from the occasional negative review. And it really doesn’t stop. They just keep coming in!“
Sahib Indian Cuisine
Indian Restaurant
Restaurant (Johnson City, TN)
Before Rush Hour
32
Reviews
4.2
With Rush Hour
814
Reviews
4.6
“Our reviews have absolutely exploded since we started working with Rush Hour. We had a pretty good rating but not many reviews before. Now we have so many we feel very insulated from the occasional negative review. And it really doesn’t stop. They just keep coming in!“
Skeleton’s Lair Scream Park
Haunted House, a Haunted Woods, and a Haunted Hayride.
Haunted Attraction (Bowling Green, KY)
Before Rush Hour
18
Reviews
3.9
With Rush Hour
176
Reviews
4.6
“Our reviews have absolutely exploded since we started working with Rush Hour. We had a pretty good rating but not many reviews before. Now we have so many we feel very insulated from the occasional negative review. And it really doesn’t stop. They just keep coming in!“
Not in Nashville? We have Reputation Management staff in Knoxville, TN, Johnson City, TN, Louisville, KY and Atlanta, Georgia. However, an in-person visit is not necessary!
Most of our clients are located across the country. We are typically able to start repairing and fixing your online reputation after a quick 15-minute discovery call. Since our reputation solution is fully managed in-house, we handle everything on your behalf. Set it and forget it!
GET HELP NOW!
WE CAN FIX THE PROBLEM-
CONTACT US FOR A FREE STRATEGY SESSION:
We’d be glad to spend a few minutes reviewing your situation and strategizing some proven solutions. No strings attached!